Contact Us

Contact Us
Who would you like to contact?
As a member, your partnership means the world to us. We’re so thankful for the opportunity to serve you and our communities.
Click here for Branch Locations
Mailing Address
17250 Newburgh Road, Livonia, MI 48152
Please send all loan payments and other correspondence to this address.
Routing Number: 272477694
Main Phone Number
734-522-3700 or 800-321-8570 and select option 3.
M-F: 8am – 6pm
Website Chat Feature
(To chat with a Zeal team member, tap/click the orange speech bubble chat icon at the bottom right of any page of this website. )
M-F: 9am – 5pm
Member Services
800-321-8570 ext.7400
Text
*Contact us by Text at 40539
Ask us a question on the go with just a text. Ex: Text “Loans” to 40539 to learn more about loans.
M-F: 9am – 5pm
*Message and data rates may apply. Message frequency may vary. Text HELP to 40539 for help. Text STOP to 40539 to opt out of messaging. Our Privacy Policy
Card Services
Credit Card Inquiries
Balances | Disputes | Make a Payment, etc.
Debit Card Inquiries
800-321-8570 ext. 7400
M-F: 8am – 6pm
Falcon Alerts
24/7 Credit Card Services
If you receive a call or message that your CREDIT CARD was compromised, dial:
Credit Card: 866-518-0213
24/7 Debit Card Services
For Debit Card: 888-241-2440
………………………………………………………………………
To report your card lost or stolen, dial:
866-570-1236
Lending Call Center
800-321-8570 ext.7100
M-F: 8:45am – 6:00pm
Mortgage Lending
Please call 800-353-4449 to
speak with our partners at
Click here to learn more.

Home Equity Lending
Monday & Friday: 8:45am – 6:00pm
Tuesday, Wednesday, Thursday: 8:15am – 5:00pm
800-321-8570 ext.7299
United Concordia Dental
Prior to enrollment/to enroll, please email Customer Service or call 1-800-332-0366.
Once enrolled, visit MyDentalBenefits for online access to your benefits detail, claim history, claim status, eligibility information…