Contact Us
Contact Us
Who would you like to contact?
As a member, your partnership means the world to us. We’re so thankful for the opportunity to serve you and our communities.
Click here for Branch Locations
Mailing Address
17250 Newburgh Road, Livonia, MI 48152
Please send all loan payments and other correspondence to this address.
Routing Number: 272477694
Main Phone Number
M-F: 8am – 6pm
Website Chat Feature
(To chat with a Zeal team member, tap/click the orange speech bubble chat icon at the bottom right of any page of this website. )
M-F: 9am – 5pm
Member Services
800-321-8570 ext.7400
Text
Contact us by Text at 40539
Ask us a question on the go with just a text. Ex: Text “Loans” to 40539 to learn more about loans.
M-F: 9am – 5pm
Card Services
Credit Card Inquiries
Balances | Disputes | Make a Payment, etc.
Debit Card Inquiries
800-321-8570 ext.6400
M: 8:30am – 6pm
T: 8:30am – 5pm
W & Th: 8:45am – 5pm
F: 8:45am – 6pm
Lending Call Center
800-321-8570 ext.7100
M-F: 8:45am – 6:pm
Falcon Alert Phone Number (Weekends and after 6 p.m. on weekdays)
Please dial the following numbers for compromised or misplaced cards after hours (after 6 pm on weekdays and all day on weekends).
Credit Card Dispute
866-518-0213
U.S. Debit Card Dispute
888-241-2510
Mortgage Lending
Please call 800-353-4449 to
speak with our partners at
Click here to learn more.
Home Equity Lending
Monday & Friday: 8:45am – 6:00pm
Tuesday, Wednesday, Thursday: 8:15am – 5:00pm
800-321-8570 ext.7299
