Contact Us

Who would you like to contact?

As a member, your partnership means the world to us. We’re so thankful for the opportunity to serve you and our communities.

Click here for Branch Locations

Mailing Address

17250 Newburgh Road, Livonia, MI 48152

Please send all loan payments and other correspondence to this address.

Routing Number: 272477694


Main Phone Number

734-522-3700 or 800-321-8570

M-F: 8am – 6pm

Website Chat Feature

(To chat with a Zeal team member, tap/click the orange speech bubble chat icon at the bottom right of any page of this website. )

M-F: 9am – 5pm

Member Services

800-321-8570 ext.7400


Contact us by Text at 40539

Ask us a question on the go with just a text. Ex: Text “Loans” to 40539 to learn more about loans.

M-F: 9am – 5pm

Card Services

Credit Card Inquiries

Balances | Disputes | Make a Payment, etc.


Debit Card Inquiries

800-321-8570 ext.6400

M: 8:30am – 6pm

T: 8:30am – 5pm

W & Th: 8:45am – 5pm

F: 8:45am – 6pm

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Lending Call Center

800-321-8570 ext.7100

M-F: 8:45am – 6:pm

Falcon Alert Phone Number (Weekends and after 6 p.m. on weekdays)

Please dial the following numbers for compromised or misplaced cards after hours (after 6 pm on weekdays and all day on weekends).

Credit Card Dispute


U.S. Debit Card Dispute


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Mortgage Lending

Please call 800-353-4449 to

speak with our partners at

Mortgage Center.

Click here to learn more.

Home Equity Lending

Monday & Friday: 8:45am – 6:00pm

Tuesday, Wednesday, Thursday: 8:15am – 5:00pm

800-321-8570 ext.7299