Contact Us

Who would you like to contact?

As a member, your partnership means the world to us. We’re so thankful for the opportunity to serve you and our communities.

Routing Number: 272477694

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Branch Locations

Click here.

Mailing Address

17250 Newburgh Road, Livonia, MI 48152

Please send all loan payments, other correspondence to this address.

M-F: 8am – 6pm

Main Phone Number


or 800-321-8570, select option 3.

Member Support

800-321-8570 ext.7400

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M-F: 8am – 6pm

Card Services

Credit Card Inquiries

Balances | Disputes | Payments:


Debit & ATM Card Inquiries

800-321-8570 ext. 7400

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Falcon Alerts

Credit Card Services

If you receive a call or message that your CREDIT CARD was compromised, dial:


Debit & ATM Card Services


Report Lost or Stolen:



M-F: 9am – 5pm


*Contact us by Text at 40539

Ask us a question on the go with just a text. Example: Text “Loans” to 40539

*Message and data rates may apply. Message frequency may vary. Text HELP to 40539 for help. Text STOP to 40539 to opt out of messaging. Our Privacy Policy

M-F: 9am – 5pm


To utilize our website chat feature, and speak to a Zeal Team Member, click the orange speech bubble icon at the bottom right of any page of this website.

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M-F: 8:45am – 6pm

Consumer Loan Call Center

800-321-8570 ext.7100

Mortgage Lending

call 800-353-4449 to speak with our partners at Mortgage Center.

Click here to learn more.