All Zeal locations are closed on Monday, October, 10 due to the Federal Holiday.

Fraud Prevention

The Federal Trade Commission (FTC) cautions: Don’t click on that random text. It’s a scam.

We’re here to help if you suspect you’re a victim to a scam effecting your account(s) or if you’re suspicious of any communications, calls, or texts you’ve received.

Today’s most common consumer scam is the Imposter Scam. The scam begins with a text or a call; the scammer pretends to be a person or business you trust to convince you to send them money or share personal information. Zeal, as well as any other legitimate business, will never contact you to request sensitive information such as: Your Online Banking password/username, PIN(s), or account number – and we’ll never request that you wire us money.

The Imposter Scam: Read more.

Don’t fall victim to fraud. What to Know. What to Do.
Recognize the signs of a scam.

Don’t fall for a scam. Read “How to Avoid a Scam” at Consumer.FTC.Gov.

Contact us.

To report any suspicious communication(s) or activity on your account(s), email: Fraud@ZealCU.org.

Set up alerts on your accounts.

Set up Visa Purchase Alerts

Set up alerts on your Zeal Accounts from a PC

Request a free credit report.

You can get a free credit report every 12 months from each of the three nationwide credit reporting companies. Order all three reports at once, or one every four months. To order, visit www.annualcreditreport.com or call 877-322-8228.

Stay protected.

Stay aware of common consumer scams and fraud tactics. Check back here, and at Consumer.FTC.Gov , often to stay current on the most common consumer scams and how to avoid them.

More helpful resources:

Steps to take to prevent fraud

Avoid online scams

Helpful resources

Helpful videos:
What to do in the Event of a Data Breach
What is ATM skimming?
How to Keep your Computer Secure
Protect your Computer from Malware
Understanding Public Wi-Fi and Secured Websites
Identifying Scammers